Refund Policy

Effective Date: 1, Jan 2025

At Clever ROI Solutions, we value the trust and satisfaction of our clients. We are committed to providing high-quality digital marketing services tailored to your business needs. Our refund policy outlines the terms under which refunds may be issued to ensure transparency and a seamless experience for all parties.


Eligibility for Refund

Refunds are considered under the following circumstances:

  1. Non-Delivery of Service: If a service is not delivered as per the agreed terms within the stipulated time frame, you may request a refund.
  2. Service Quality Issues: If the delivered service does not meet the quality standards or expectations outlined in the agreement.
  3. Duplicate Payments: In cases of accidental duplicate payments, a full refund will be issued for the extra payment.

Non-Refundable Cases

Refunds will not be provided in the following cases:

  • If the service has been fully delivered and utilized as per the agreed terms.
  • Change of mind or cancellation of service after the project has commenced.
  • Delays or issues caused by the client, such as lack of communication, delayed approvals, or incomplete input.
  • Customized or ad-hoc services tailored specifically for the client.

Refund Process

To initiate a refund, please follow these steps:

  1. Email us at hello@cleverroi.com with your request, including the service details and reason for the refund.
  2. Our team will review your request and respond within 7 business days.
  3. If approved, refunds will be processed within 14 business days and credited via the original payment method.

Contact Us

If you have any questions or concerns regarding our refund policy, feel free to contact us:

Thank you for choosing Clever ROI Solutions. We are dedicated to ensuring your satisfaction with our services.